Patient Participation Group

We have recently formed a Patient Participation Group.

If you are interested in join this group, please speak to the staff or download pdf file Patient Group Form (link opens in a new window), fill it in and pass it into the surgery.

Results of Patient Survey

We recently conducted a patient survey. To view the results of our survey please select the following link. Clicking on the following links will open documents in a new browser window.

Common patient questions and answers

Q Why are you asking people for their contact details ?

A We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement?

Q  Will my doctor see this information ?

A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focussed.  If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients. 

Q Will the questions you ask me be medical or personal ?

A We will only ask general questions about the practice, such as short questionnaires.

Q Who else will be able to access my contact details ?

A  Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me ?

A Not very [3 or 4 times a year]

Q What is a patient group/patient participation group ?

A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q Do I have to leave my contact details ?

A No, but if you change your mind, please let us know.

Q What if I no longer wish to be on the contact list or I leave the surgery ?

A We will ask you to let us know by email if you do not wish to receive further messages

Contact Us

Aintree Road Medical Centre
Aintree Road Medical Centre
1b Aintree Road
Bootle
Liverpool
L20 9DL
Tel: 0151 922 1768
Fax: 0151 922 1768