Suggestions and Complaints

We endeavour to provide and maintain a high standard of service at all times but if you should be unhappy with any aspect of our service, please contact the practice to discuss your concerns further.

Our complaints procedure is drawn-up in accordance with NHS guidelines and a copy is available from reception. Our Complaints Manager is Mrs Caron Traynor.

Similarly, we are always interested to hear comments and suggestions on how to improve the service we provide.

Find out more about our Patient Participation group.

We are currently looking for patients to join our patient participation group and would welcome new joiners. 

Contact Us

Aintree Road Medical Centre
Aintree Road Medical Centre
1b Aintree Road
Bootle
Liverpool
L20 9DL
Tel: 0151 922 1768
Fax: 0151 922 1768